01
Efficient order dispatching: 24 hours online operation, the management staff will dispatch the order to the corresponding after-sales personnel in the first time after receiving the customer's order;
02
Progress tracking: Customers can inquire about the completion of orders, and managers can monitor and supervise the completion of orders in a timely manner;
03
Improve efficiency: After-sales personnel can roughly judge the problem through work orders and solve the problem efficiently;
04
Data analysis: analyze after-sales problems through the platform's big data to optimize products and improve brand competitiveness;
05
Service evaluation: Evaluation by customers in the mobile public number to evaluate this after-sales process.
